Henderson Property Management
Servicing Las Vegas Valley & Henderson
Innova Property Management is a full-service property management company. Our success is measured by exceeding our client’s expectations with transparency and the highest level of customer service.
We provide personalized service in every aspect of managing your assets. Our owners have peace of mind that their investment is in good hands. We ensure your property is well managed to attract and retain tenants.
From asset acquisition, remodeling, marketing, leasing, management; to asset disposition, we are your team. Experience a different side of property management. Real Estate investment is our passion, we think like investors because we are investors.
We place great emphasis on the following aspects of management:
- Advertising / Technology
- Leasing / Tenant Screening
- Rent Collection
- HOA Compliance
Our experience in property management and renovation allows us to assist you when selecting and acquiring properties, we could provide punctual data for analysis on the viability of your future property and also analyze your current property operations keeping them inline with your investment objectives.
We are investors and are constantly buying and remodeling properties. As an additional service to you, we could coordinate your property’s interior and exterior renovations to increase property value and ascertain readiness for the rental market.
Exposure, exposure, exposure. Everything starts with high quality pictures, we take 35+ interior and exterior photos, we’ll provide a marketing virtual tour and make sure your rental property is listed one over 120 top rental sites. The MLS is a powerful source, but can’t be the only one. We invest in marketing because we believe you deserve maximum exposure.
Our leasing and lease renewal process is more than just a signed form. Starting with our thorough tenant screening process which includes: criminal history, judgements search, sexual predator and evictions records check, verification of rental history, income verification, and credit check.
We also perform prior-to-move-in inspection, mid-term inspection and move-out inspections, our inspections are detailed and photographed.
Leasing includes a complete market analysis, preparation and signing of lease agreement and addenda staying in compliance with Nevada and Federal current Tenant/Landlord Codes.
Our owners enjoy their online owner portal and have access 24/7 to their account online. We offer ACH direct deposits into your bank account. Year-end reporting and monthly statements and detailed financial reporting tools. Log into your owner portal to view statements and stay up-to-date on how your investment is performing.
Tenants have a dedicated 24/7 emergency line and access to their online portal where they can report service requests. We are on call for emergencies and maintenance requests. We attempt to troubleshoot the issue with the tenant before sending vendors and seek approval if over the threshold limit. Our vendors are licensed independent contractors, we DO NOT mark up parts or labor cost.
Part of our tech package is also extending to our tenants, we offer our tenants the convenience of different online payment options, from paying rent at any local 7Eleven or CVS store, to paying rent from their computer or mobile device using their banking information in their tenant portal, or even pay rent using a credit card.
If your property is subject to a Homeowners Association, we handle all HOA letters of non-compliance and coordinate their resolution with tenants and owners.
Why Innova Realty & Management
Our main goal is Property preservation and maximum return on your investment. We are locals, we know the market. We lean heavily in high-tech to be able to offer a personalized and boutique level of service to our property owners.
How We Help With Your Property Management Needs
We are investors ourselves, we market your property like we want ours marketed. Your property deserves the best HD images and online exposure. While some competitors use their fancy cell phones to take pictures, we use professional photography, HDR videos and 3D virtual tours. We also syndicate our rental listings to many other rental sites including realtor.com, Zumper, hotpads, apartments.com, etc.
Our application and screening process includes: our background check includes: credit check, eviction database check, criminal records, income verification and previous landlord verification. We are so confident about our screening process that we offer our Eviction Guarantee. If you choose to put a tenant we approve of under our general guidelines in your property, and they later need to be evicted, we will handle all the eviction filing, plus we’ll also pay for the legal eviction costs.
We’re the only property management group that offers this guarantee. I stand by our screening process, and I will put it in writing in our management agreement.
Our residents have many different ways to pay their rent:
Through our tenant’s portal, residents may pay rent from their computer or mobile device via ATM, or ACH using their banking info.
Or even using a credit card. That’s right! our residents can use their Credit Card to pay rent.
They also have the option to bring their rent payment to any CVS, 7Eleven or Walmart.
We understand sometimes we forget things, this is why we actually call, email and text our tenants if their payments are not received on-time. Communication is key.
We have an amazing platform for service requests. Our team will receive the work order, get as much detail as possible from the tenant, dispatch the vendor, then will let you the owner know about the work order received. We stay in constant communication with all parties: owner, tenant, and vendor. The best part is our billing includes a copy of the work order, and the actual bill from the vendor. Always with transparency and clear accounting.
Prior to Move-In inspection: before we deliver possession, we inspect the property and secure hundreds of pictures and videos of the property to record it’s condition.
Mid-Term Inspection: our tenants know that we love to visit. A few months after the tenant moves in, we will schedule an interior inspection, this is to make sure the property is being preserved. We will send you a detail report with pictures. We’ll address any items that need attention. We like to be pro-active and not re-active when it comes to maintenance.
Move-out/Renewal inspection: whether the tenants wishes to renew their lease, or decides to move out, we will perform another inspection.
We are your eyes and ears for your property.
By keeping clear and constant communication. We call, email, text and send videos to our tenants when a situation arises. We are always prompting our tenants to reach out and meet with us if they have any questions. For us communication is key!
Innova Eviction Guarantee
We offer eviction guarantee. If you choose to put a tenant we approve of under our general guidelines in your property, and they later need to be evicted, we will handle all the eviction filing, plus we’ll also pay for the legal eviction costs.
We’re the only property management group that offers this guarantee.
If applicant does not meet our minimum standards, owner may proceed and accept the applicant without our eviction guarantee.
Innova Rent Guarantee, & Innova Personal Communication Guarantee
INNOVA RENT GUARANTEE
Innova guarantees your rent! if we don’t rent your property in 30 days or less, we’ll pay your rent! that’s right!
After we perform our market analysis and visit the property. We’ll will provide a minimum rent guarantee.
If your property is listed for at least 30 days at our guaranteed price, vacant, ready to rent and willing to accept pets with a pet deposit, and still doesn’t rent. We will pay your rent until we find a suitable tenant.
INNOVA PERSONAL COMMUNICATION GUARANTEE
You’ll get your designated property manager personal cell phone number, my direct cell phone number, and our owner’s direct line, where all our phones ring at once.
When you need us, we’ll be there, GUARANTEED!
Monthly HVAC Filter Delivery
We make sure new AC filters are delivered and changed at your property every month. This is free of charge to our owners.
Start by telling us who you are:
We Actually Know Your Name
We are local, tangible, real people. We are not managing your property remotely from a different State or country. We have been in the management space for over 18 years. We rely on high-tech systems to free us to do what we do best…. being humans and interact with each other. Communication is important not only with our tenants and owners, but also amongst our team. We are proud to say we are locals and we are here for you.
We Are Experienced Pro’s
We are investors ourselves. We own several rental properties around the valley. We know the ins and outs of management, from single family homes to apartment buildings, we have managed them all. We started this 18 years ago with a clear mission and commitment for property preservation and to maximize our profits. Always with clear and transparent accounting and the highest level of customer service. This is our commitment to you.
Our Systems and Processes
Our state-of-the-art managing software allows our tenants to have access to their account, make payments, submit work orders, access videos on how to troubleshoot different systems, chat with us, etc.
It also provides a portal for our owners for easy and convenient access to all your monthly statements, tax forms, cash flow reports, work orders and repair invoices, etc.
About North Las Vegas
The City of North Las Vegas is suitable for many different lifestyles and budgets, which makes it a worthwhile proposition to renters looking for a place to live in the Las Vegas valley. The housing market in this part of town is very attractive to both owners and tenants. Most of residential construction in this City begun on the late 80s. However, the vast majority of properties were built 2000 or newer. When viewing the expanse of condos, townhomes and houses in North Las Vegas, you may be impressed by the range of properties located on master-plans, golf course homes and 55+ communities. There’s real estate options for everyone, which is something that makes North Las Vegas real estate so attractive.
The area became more popular after Amazon established their fulfillment center there. It has its own North Las Vegas airport, it is home for Las Vegas Motor Speedway, and the fact that the commute to the downtown business and Las Vegas valley is just minutes away makes this a great place to live.
Areas We Serve
North Las Vegas